lesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay humanlesson 3 of 3 · the escalation boundary — where money, law, and anger stay humanthe escalation boundary — where money, law, and anger stay human
Routing rules: any escalation trigger → human-only. No trigger but a refund ask → AI drafts, named approver executes. Otherwise → AI may draft. Where does this ticket go?