lesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptlesson 2 of 4 · the four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the promptthe four breakage classes — sort any llm failure before you touch the prompt
A chatbot told a customer their refund was processed. It wasn't.
The trace shows retrieval pulled ticket ALT-CUST-04 instead of
the customer's actual account CUST-04 — different customer,
similar ID. The model read the ticket and answered honestly from it.
Which class is this?